Standard Shipping Information:
If it is safe to ship insects to your area, we GUARANTEE LIVE DELIVERY on worms and crickets*
***If you are in an area where the high temperature is below 20 degrees, we do not recommend receiving crickets nor can we guarantee live delivery. We will not ship to places where the high is below 10 degrees. Please view our weather packing map below to see if you live in one of these areas and read below for further information on our live delivery guanrantee policy. Currently worms do no require heat packs as they can endure colder temps.
Live guarantee voided if:
- customer is not present at time of arrival
- appropriate winter packing is not selected (be sure to check map if this is a re-order)
- if high temp is below 20 degrees for your area.
Our prices can't be beat! $15.95 next day air to both residential and business addresses.
Next Day Air - shipped Monday through Thursday on orders placed before Noon (12PM CST). If your order is placed after Noon on a Thursday, it will be shipped the following Monday.
Shipping Alert: If you are ordering more than 10 boxes combined of crickets and/or worms, additional shipping charges will apply. You will be contacted to collect the additional charges before your order is processed.
If you need Saturday delivery, please call our office and ask for assistance.
Crickets can endure heat but are sensitive to colder temperatures. Crickets are hearty creatures; however, when left in excessively hot temperatures for a length time, it increases the possibility of death during shipment.
Most worms can endure the cold but are sensitive to warmer temperatures. All worms are required to be shipped Next Day Air with cool packs during summer months. No live delivery guarantee on worms June through September.
Call us at 1-800-345-8778 for information and fees. Saturday delivery fee is $20.00.
Our customer service department is open:
Mon - Thur 7:15 AM till 4:15 PM CST
Friday 7:15 AM till 11:45 AM CST